PEARSON EDUCATION

Guide to Dental Front Office Administration

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Description

  • SECTION I.
  • DENTAL PRACTICE ADMINISTRATION
  • Chapter 1 – Introduction to the Dental Front OfficeAdministrator
  • Duties of the Dental Front Office Administrator Technology and the Dental Administrator
  • Professional Appearance Business Casual Inappropriate Clothing Dress Code Regulations
  • Professional Attitudes and Actions
  • Interpersonal Skills
  • Pre-Vacation Work Planning Promotions Promotable Attitudes
  • On The Job Now (Special Feature)
  • Chapter 2 – Ethical, Legal, and Regulatory Issues and Responsibilities
  • Role of the American Dental Association
  • HIPAA Practice Pitfall (Special Feature)
  • Forms of Fraud
  • Practice Pitfall (Special Feature)
  • Bad Faith Awards
  • Chapter 3 – The Dental Office Team and Patient Relations
  • The Role of the Dentist
  • The Role of the Dental Hygienist The Role of the Chairside Dental Assistant
  • Chapter 4 – Technology and the Dental Office
  • SECTION II.
  • GENERAL OFFICE PROCEDURES
  • Chapter 5 – Basic Administrative Functions and Printed Communication
  • SECTION III.
  • MANAGING THE DENTAL FRONT OFFICE
  • Chapter 6 – Dental Front Office Management
  • Chapter 7 – Dental Terminology and Anatomy of the Oral Cavity
  • Chapter 8 –Dental Chart Documentation
  • Chapter 9 – Dental Office Forms
  • ASA Physical Status Classification System
  • Chapter 10 – Clinical Records Management
  • SECTION IV.
  • DENTAL INSURANCE PROGRAMS, CODING, AND BILLING
  • Chapter 11 – Dental Reference Books and Insurance Contract Interpretation
  • Alternative Benefit Plans
  • Insurance Carrier Directories
  • Chapter 12 – Dental Services and Coding
  • Chapter 13 – Dental Billing and the Dental Claim Form
  • SECTION V.
  • FINANCES AND ACCOUNTING
  • Chapter 14 – Dental Practice Accounts Receivable
  • Chapter 15 – Accounts Payable and Financial Records Management
  • Quarterly Returns
  • SECTION VI.
  • SECURING EMPLOYMENT
  • Chapter 16 – Employment Skills and Job Search Strategies
  • SECTION VII.
  • GLOSSARY AND APPENDICES
  • Glossary
  • Appendix A
  • Appendix B
  • Appendix C

Dental front office administration is written to encompass the study of dental administrative and billing procedures from the time a patient walks into the office to the moment they walk out, as well as the final billing and reconciliation of the patient’s account.  The straightforward easy-to-understand writing style from ICDC authors, presents information clearly and concisely. Patient names, exercises and examples in this training material have been designed to incorporate a light-hearted humorous context,  found to improve the ability to comprehend and retain information.  

Technical Specifications
Manufacturer
Pearson
Height
27.7 cm
Length
21.7 cm
Width
3.6 cm
Weight
3 kg
Shipping & Delivery

Your order is shipped from the USA and delivered to your door in South Africa in 10–20 working days. All items are fully tracked.

Returns & Exchanges

We offer a 30-day return window. If something isn't right, contact our support team and we'll make it right.