Raving Fans: A Revolutionary Approach to Customer Service

Our Price: R 202.00
eBucks cost: 2020
Retail Price: R 295.00
You Save: R 93.00
Delivery Time: 7 to 15 Working Days
Format: Book
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Raving Fans: A Revolutionary Approach To Customer Service
R 175.00
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Raving Fans: A Revolutionary Approach to Customer Service
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Product Description
Told in the parable style of The One Minute Manager, RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month.

America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. RAVING FANS includes startling tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.
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