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Books > Subjects > Business & Money > Management & Leadership > Quality Control & Management > Total Quality Management

FROM ORDINARY TO EXTRAORDINARY: FOUR PILLARS OF CULTURE-CHANGING LEADERSHIP
R 750
FROM ORDINARY TO EXTRAORDINARY: FOUR PILLARS OF CULTURE-CHANGING LEADERSHIP

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
R 1,115
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

The Toyota Way: 14 Management Principles From the World's Greatest Manufacturer
R 1,495
The Toyota Way: 14 Management Principles From the World's Greatest Manufacturer

Good Services: How to Design Services that Work
R 1,118
Good Services: How to Design Services that Work

Total Quality Management (TQM): Practical Tools for Real-World Engineers: 22 Practical Tools with Real-World Examples to Improve Quality, Reduce Costs, and Solve Problems Faster
R 750
Total Quality Management (TQM): Practical Tools for Real-World Engineers: 22 Practical Tools with Real-World Examples to Improve Quality, Reduce Costs, and Solve Problems Faster

Ideas to Action: Unlock your organization's hidden genius to ignite innovation and accelerate results
R 1,123
Ideas to Action: Unlock your organization's hidden genius to ignite innovation and accelerate results

Raving Fans: A Revolutionary Approach To Customer Service – A Practical Parable on Workplace Excellence
R 1,197
Raving Fans: A Revolutionary Approach To Customer Service – A Practical Parable on Workplace Excellence

Pasos de gigante: La información que necesitas para triunfar en la vida y en los negocios, explicada de manera sencilla (Spanish Edition)
R 1,040
Pasos de gigante: La información que necesitas para triunfar en la vida y en los negocios, explicada de manera sencilla (Spanish Edition)

The Essential Demming (PB): Leadership Principles from the Father of Quality
R 1,546
The Essential Demming (PB): Leadership Principles from the Father of Quality

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