The ITSM Process Design Guide: Developing, Reengineering, and Improving IT Service Management
| Country | USA |
| Brand | Brock |
| Manufacturer | Brock |
| ItemPartNumber | 2559-0002-2 |
| Model | 2559-0002-2 |
| Warranty | 1 year from order date |
| Color | Standard OE |
| UnitCount | 1 |
| UPCs | 796348449327 |
| EANs | 0796348449327 |
| ReleaseDate | 0000-00-00 |