Crafting the Customer Experience For People Not Like You: How to Delight and Engage the Customers Your Competitors Don't Understand
| Country | USA |
| Brand | Motorbooks International |
| Manufacturer | Motorbooks Intl |
| Binding | Hardcover |
| UPCs | 752748309203 |
| EANs | 9780760309209 |
| ReleaseDate | 0000-00-00 |