Communicating The New: Methods to Shape and Accelerate Innovation

101 Design Methods: A Structured Approach for Driving Innovation in Your Organization

This is Service Design Thinking: Basics, Tools, Cases

Well-Designed: How to Use Empathy to Create Products People Love

Harvard Business Review on Knowledge Management

Ten Types of Innovation: The Discipline of Building Breakthroughs

Seductive Interaction Design: Creating Playful, Fun, and Effective User Experiences (Voices That Matter)

A Natural History of the Senses

Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams

Diffusion of Innovations, 5th Edition

The New Leadership Literacies: Thriving in a Future of Extreme Disruption and Distributed Everything