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Four Seasons: The Story of a Business Philosophy

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Product Description

Four Seasons: The Story of a Business Philosophy

How did a child of immigrants, starting with no background in the hotel business, create the worldâ€™s most admired and successful hotel brand? And how has Four Seasons grown so dramatically, over nearly half a century, without losing its focus on exceptional quality and unparalleled service?

Isadore Sharp answers these questions in his inspiring memoir. He started out in Toronto, the son of a modest builder from Poland, but ambition and fate rapidly took him beyond his fatherâ€™s three-man construction business.

Sharp learned the hotel business by trial and error. His breakthrough was a vision for a new kind of hotel, featuring superior design, top-quality amenities, and, above all, a deep commitment to service. Today, Four Seasons is widely recognized as the world leader in comfort and luxuryâ€”in fact, it sets the standard by which every luxury hotel is measured.