ITIL Simplified: The Ultimate Guide For Beginners!

ITIL Simplified: The Ultimate Guide For Beginners!

Product ID: 1523424281 Condition: New

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ITIL Simplified: The Ultimate Guide For Beginners!


ITIL Simplified for Beginners!

Information Technology Infrastructure Library, also known as ITIL, is comprised of Service Management Practices aligned with IT that are used in most offices as a way to keep things in check, and make sure that the organization is able to deliver value to its customers—no matter who they are, and what services they’re offering

In this book you will learn about:

  • History

  • Five Core Values
  • Service Portfolio Management
  • Management for IT Services
  • Financial Management
  • Business Relationship Management
  • Demand Management
  • Design Coordination
  • Catalogue Management
  • Level Management
  • Risk Management
  • Availability Management
  • Change Management
  • Project Transition Planning and Support
  • Change Evaluation
  • Application Development
  • Asset and Configuration Management
  • Knowledge Management
  • Event Management
  • Incident Management
  • Request Fulfillment
  • Problem Management
  • IT Operations Control
  • Facilities Management
  • Technical Management
  • Service Review
  • Definition of CSI Initiatives
  • Process Evaluation
  • Monitoring CSI Initiatives

  • And a lot more!

    Scroll Up and Become an ITIL Master Today!

    Technical Specifications

    Country
    USA
    Author
    Matt Smith
    Binding
    Paperback
    EAN
    9781523424283
    ISBN
    1523424281
    Label
    CreateSpace Independent Publishing Platform
    Manufacturer
    CreateSpace Independent Publishing Platform
    NumberOfPages
    38
    PublicationDate
    2016-01-16
    Publisher
    CreateSpace Independent Publishing Platform
    Studio
    CreateSpace Independent Publishing Platform