Books > Self Service > Special Features Stores > 34875086-8a6a-4dfe-b095-4d85fb30b3ba_0 > 34875086-8a6a-4dfe-b095-4d85fb30b3ba_1301 > New, Used & Rental Textbooks > Social Sciences > Criminology
Law Enforcement Interpersonal Communication and Conflict Management: The IMPACT Model
Product ID: 1506303374
Condition: New
Payflex: Pay in 4 interest-free payments of R439.75. Read the FAQ
R 1,759
includes Duties & VAT
Delivery: 10-20 working days
Ships from USA warehouse.
Secure Transaction
VISA
Mastercard
payflex
ozow
Product Description
Law Enforcement Interpersonal Communication and Conflict Management: The IMPACT Model
Law Enforcement Interpersonal Communication and Conflict Management: The Impact Model provides law enforcement professionals with a comprehensive, easy-to-follow model designed specifically to improve communications with victims, witnesses, subjects, and other members of the public. Harnessing 30 years of front line law enforcement experience, author Brian D. Fitch outlines practical strategies in a six-step model, Impact, which asks professionals to:
- Identify and master emotions
- Master the story
- Promote positive behavior
- Achieve Rapport
- Control your response
- Take perspective
Technical Specifications
Country
USA
Brand
Sage Publications
Manufacturer
SAGE Publications, Inc
Binding
Paperback
PartNumber
Refer to Sapnet.
IsAdultProduct
Height
9
Length
6
Weight
0.48060773116
Width
0.31
ReleaseDate
2015-09-25T00:00:01Z
NumberOfItems
1
You might also like
Briefs of Leading Cases in Law Enforcement
Effective Police Leadership - 3rd Edition
The First-Time Manager
Resolving Conflicts at Work: Ten Strategies for Everyone on the Job
Images of Organization
Custom Uniform Name Tapes, 50 Fabrics to choose from! Made in the USA! SHIPS UNDER 24 HRS! Black, 3.5" Hook Fastener (Uniform Ready Fastener) (TEXT ONLY)
Interviewing and Interrogation for Law Enforcement, Second Edition
Bloody Lies: A CSI Scandal in the Heartland
Nebo Lil Larry LED Worklight 6373 (Black)
Emotional survival for law enforcement: A guide for officers and their families