Leading IT: Still the toughest job in the world, Second edition

What do IT leaders (and, really, all business leaders) have to do to build their organizations and move them forward?

The first edition of "Leading IT: The toughest job in the world" gave you specific, proven techniques for all eight tasks of leadership. The Second Edition adds more. A lot more. If you like metrics, it's nearly twice as long. If you like useful metrics, it isn't just longer - it has twice as much useful, practical advice, covering a broader range of topics than the first edition.

If you prefer specifics to metrics, here are just some of the new topics covered in the second edition:
> The importance of focus and alignment.
> Why leaders have to control their time - and how.
> The Edison Ratio and why it matters (yes, this is a teaser).
> Why employees who can't fail can't succeed.
> Why 'Holding Employees Accountable' is a terrible idea.
> When and how to terminate an employee.
> The role of achievement in employee motivation.
> Why money is a terrible motivator but a terrific communication channel.
> How to measure the size of a team (hint: It isn't the number of members).
> Culture clashes and what to do about them.
> Lots and lots of new guidance on persuasion and facilitation.
> Leadership challenges new to the 21st century.

If you're tired of clichés and inspiring-sounding but empty rhetoric that's devoid of concrete guidance, this is what you're looking for: A relentlessly pragmatic book, designed to help you become a more effective leader.