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Making Hostile Words Harmless: A Guide to the Power of Positive Speaking For Helping Professionals and Their Clients

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Making Hostile Words Harmless: A Guide to the Power of Positive Speaking For Helping Professionals and Their Clients

Infused with wisdom and a strong dose of humor, Making Hostile Words Harmless offers therapists and their clients a unique collection of effective exercises and bully-busting responses guaranteed to diffuse difficult exchanges. Filled with helpful tools, the book uses the martial art of Aikido, or the 'way of harmony' to teach the 'verbal arts' of confirming, inquiring, understanding, and evoking.
Country USA
Brand Wiley
Manufacturer Wiley
Binding Paperback
ItemPartNumber Illustrations
ReleaseDate 2008-04-14
UnitCount 1
EANs 9780470281949

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Country	USA
Brand	Wiley
Manufacturer	Wiley
Binding	Paperback
ItemPartNumber	Illustrations
ReleaseDate	2008-04-14
UnitCount	1
EANs	9780470281949