Books > Business & Money > Processes & Infrastructure > Customer Relations
Neon Signs of Service

Neon Signs of Service

Product ID: 0971537003 Condition: New
Sold Out

Product Description

Neon Signs of Service

  • Used Book in Good Condition
A book for anyone who has ever said "May I help you." It truly gets to the heart of the matter in customer service.

Written by a former hotel concierge, the author understands the agony and the ecstacy of delivering frontline service firsthand. The philosophies and skills that are presented represent the simple yet profound wisdom that service providers will find valuable and if taken to heart and put into practice they will be life changing.

Technical Specifications

Country
USA
Brand
AZ Press Co
Manufacturer
AZ Press
Binding
Paperback
ItemPartNumber
971537003

You might also like

Guest Service in the Hospitality Industry

Hospitality Financial Managment

Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

Hospitality Industry Financial Accounting with Answer Sheet (AHLEI) (4th Edition) (AHLEI - Hospitality Accounting / Financial Management)

Managing Hospitality Human Resources with Answer Sheet (AHLEI) (5th Edition) (AHLEI - Hospitality Supervision / Human Resources)

Professional Management of Housekeeping Operations