Punching In: One Man's Undercover Adventures on the Front

Punching In: One Man's Undercover Adventures on the Front Lines of America's Best-Known Companies

During a two-year urban adventure through the world of commerce, journalist Alex Frankel proudly wore the brown uniform of the UPS driver, folded endless stacks of T-shirts at Gap, brewed espressos for the hordes at Starbucks, interviewed (but failed to get hired) at Whole Foods, enrolled in management training at Enterprise Rent-A-Car, and sold iPods at the Apple Store.
In this lively and entertaining narrative, Frankel takes readers on a personal journey into the land of front-line employees to discover why some workers are so eager to drink the corporate Kool-Aid and which companies know how to serve it up best.
Country USA
Brand Business
Manufacturer Harper Business
Binding Paperback
ItemPartNumber 0060849673_used
ReleaseDate 2008-11-18
UnitCount 1
EANs 9780060849672

Punching In: One Man's Undercover Adventures on the Front Lines of America's Best-Known Companies