Service Management: Operations, Strategy, Information Technology

Essentials of Strategic Management: The Quest for Competitive Advantage

Emotional Value: Creating Strong Bonds with Your Customers

Business and Society: Ethics, Sustainability, and Stakeholder Management

Creating Business Agility: How Convergence of Cloud, Social, Mobile, Video, and Big Data Enables Competitive Advantage

Fundamentals of Corporate Finance, 11th Edition (The Mcgraw-Hill/Irwin Series in Finance, Insurance, and Real Estate)

Revenue Management for the Hospitality Industry

Managerial Accounting

Merchandising Mathematics for Retailing (5th Edition) (Fashion)

The Goal: A Process of Ongoing Improvement

Leadership: Theory and Practice, 6th Edition