☰

Business & Money

Job Hunting & Careers

Service Offerings and Agreements: ITIL 2011 Intermediate Capability Handbook

Sold Out / Out of Stock

Service Offerings and Agreements: ITIL 2011 Intermediate Capability Handbook

Updated in line with the 2011 editions and Service Offering and Agreements (SOA) syllabus, this quick reference guide will help you as you study for the SOA module of the ITIL intermediate capability qualification. It is a handy, portable reference source for practitioners who work with these processes.
Authored and quality assured by itSMF UK.
This guide provides a quick reference to the processes covered by the ITIL Service Offering and Agreements syllabus.
Part of a four-book series covering the Intermediate Capability syllabus.
A handy, portable, pocket-sized reference book, ideal for ITIL practitioners.
Country USA
Brand The Stationery Office
Manufacturer TSO, The Stationery Office
Binding Paperback
ReleaseDate 2014-10-31
UnitCount 1
EANs 9780113314492

You might also like...

Operational support and analysis: ITIL Intermediate Capability Handbook

Operational support and analysis: ITIL Intermediate Capability Handbook

Release, control and validation: ITIL Intermediate Capability Handbook

Release, control and validation: ITIL Intermediate Capability Handbook

Planning, Protection and Optimization: ITIL 2011 Intermediate Capability Handbook (Single Copy)

Planning, Protection and Optimization: ITIL 2011 Intermediate Capability Handbook (Single Copy)

Passing Your Itil Managing Across the Lifecycle Exam Book

Passing Your Itil Managing Across the Lifecycle Exam Book

Service Offerings and Agreements: A Guide for ITIL Exam Candidates - Second Edition

Service Offerings and Agreements: A Guide for ITIL Exam Candidates - Second Edition