Service Offerings and Agreements: A Guide for ITIL Exam Candidates - Second Edition
| Country | USA |
| Brand | Haynes |
| Manufacturer | Haynes Manuals N. America, Inc. |
| Binding | Paperback |
| ItemPartNumber | illustrations |
| ReleaseDate | 2000-05-24 |
| UnitCount | 1 |
| EANs | 9780872886773 |