Customer Service for Professionals in Health Care: Key Behaviors That Enhance the Patient and Family Experience
Contains chapter profiles and key formulas; completion, multiple-choice, and true/false questions; problems; and full length case studies.
| Country | USA |
| Manufacturer | W. W. Norton & Company |
| Binding | Paperback |
| ReleaseDate | 2009-07-23 |
| UnitCount | 1 |
| EANs | 9780393933963 |