Wiley
The Baptist Health Care Journey to Excellence: Creating a Culture that WOWs!
Free shipping with 3 or more products in your cart
Payflex: Pay in 4 interest-free payments of R151.50. Read the FAQ
R 1,404
57% off
Limited time offer
R 606
In stock
Low stock in USA warehouse Order soon to secure your order
Duties, insurance and VAT included
Delivered in 10–20 working days —
Free shipping with 3 or more products in your cart
Secure checkout
Your payment is fully protected
Duties & VAT included
No surprise charges at the door
Tracked delivery
Track your order end to end
Returns support
30-day return window
Description
"This crystal-clear book offers to any who will listen invaluable, detailed guidance on how and why to move toward a true culture of excellence in hospital care. It isn't easy, but, as their results show, it's a journey well worth taking."—Donald M. Berwick, MD, president and CEO, Institute for Healthcare Improvement
The Baptist Health Care Journey to Excellence presents tested principles and best practices to help improve your corporate culture and customer satisfaction, which will lead to loyalty, stability, sustained productivity, and profitability in your own organization. Order your copy today!
Technical Specifications
Manufacturer
Wiley
Height
23.1 cm
Length
15.7 cm
Width
2 cm
Weight
0.9 kg
Release date
8 November 2004
Shipping & Delivery
Your order is shipped from the USA and delivered to your door in South Africa in 10–20 working days. All items are fully tracked.
Returns & Exchanges
We offer a 30-day return window. If something isn't right, contact our support team and we'll make it right.