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The Pfeiffer Book of Successful Conflict Management Tools

Product ID: 0470193441 Condition: New

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Product Description

The Pfeiffer Book of Successful Managing Conflict Tools isorganized into three sections: Presentations and Discussions(articles); Experiential Learning Activities; and Inventories,Questionnaires, and Surveys. These selections represent theall-time best the Pfeiffer Annuals andHandbooks have to offer on the topic. The Pfeiffer Bookof Successful Managing Conflict Tools

Provides articles that offer timeless advice for dealing andclassifying organizational conflict
Contains complete, ready-made training exercises designed tomeet a variety of needs for different audiences
Offers inventories that include questionnaires and instrumentsthat help participants recognize the destructive effects of hiddenagendas and how to deal with them and surveys that encourage honesttalk about controversial issues in the organization