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Telephone Skills from A to Z: The Telephone Doctor Phone Book (Crisp Fifty-Minute Series)

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Telephone Skills from A to Z: The Telephone Doctor Phone Book (Crisp Fifty-Minute Series)

Your company's reputation is on the line--literally. Make good phone skills a standard throughout your organization with this practical guide to the basics. Teaches everyone how to adopt a professional, friendly tone from the initial greeting to the final good-bye--and how to handle whatever arises in between. A vital reference tool.

Country	USA
Author	Nancy J. Friedman
Binding	Paperback
Brand	Thomson
EAN	9781560525806
Edition	Revised Edition
Feature	Used Book in Good Condition
ISBN	1560525800
Label	Thomson
Manufacturer	Thomson
NumberOfItems	1
NumberOfPages	112
PublicationDate	2000-05-08
Publisher	Thomson
Studio	Thomson
ReleaseDate	0000-00-00

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